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White Papers
The Partnership Scorecard
Why do we need partnerships?
Because today, organisations live and die by the effectiveness of their internal and external relationships. Time and again however, bad relationships result in failures or roadblocks – with no one able to pinpoint or rectify the causes.
To prevent this we need to effectively negotiate expectations, deliverables and responsibilities between all stakeholders. We also need to track relationship health over time and prevent conflicts before they arise.
In this latest paper, Dr. Laurie Lock Lee (IRM trainer and a specialist in value networks) describes how to use a scorecard system to measure both tangible and intangible value flows between people, departments, suppliers and customers.
 download paper (1,245kb)
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